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Tell us what happened
Describe your situation in your own words, in the language you’re comfortable with.
A little clarity goes a long way
Life in Ireland is easier when things are clear.
Questions about a letter, finding a home or what to do next? Get clear explanations and practical help, in your own language.
Your questions are not public.
CURRENTLY IN FOCUS
Moving from Temporary Protection to Stamp 4?
We walk you through the current TPTS form: where to find it, which number to use and which documents to prepare.
Start with my situation Checked against the ISD form on 1 October 2026Temporary Protection01
TPTSTemporary Protection
Transition Scheme
Transition Scheme
Explore life in Ireland
Everyday questions. A clearer next step.
HOW NEWARRIVAL HELPS
From a question to a clear next step.
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Get a clear answer
We’ll explain what matters in plain language and show you where important information comes from.
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Decide what to do next
Save the answer, prepare a letter or add the next step to your tasks.
Make sense of what matters, calmly.
Your questions stay yours
Other users cannot see them. You decide what to save in NewArrival and what to delete.
How your information is used →We’ll show you where the information comes from
When an answer depends on rules or current information, you’ll be able to check the source.
You decide what to do next
NewArrival can help prepare a text or next step, but will not send anything on your behalf without your decision.
THINGS ARE EASIER WHEN THEY’RE CLEAR